Creating your portrait is simple.

1. Choose your favorite portrait style
2. Upload your pet photo
3. Our artists create your custom pet portrait
4. Your artwork is printed and delivered to your home

You can view the full step by step guide here.

For the best results we recommend a clear photo where your pet’s face is visible and well lit.

Natural light works best and photos taken at your pet’s eye level usually create the most expressive portraits.

You can view our Photo Guide here for examples and recommendations.

Your digital artwork is typically created within 1 to 3 business days.

Once approved, printing and shipping times
depend on your location. Please see our shipping chart for details.

We accept major credit cards, debit cards, PayPal and other secure payment methods.

Our store runs on Shopify, a globally trusted ecommerce platform with encrypted checkout and advanced fraud protection.

Your payment information is never stored on our servers.

We offer Poster, Canvas, and Framed prints in the following sizes:

• 8×10 inches
• 12×16 inches
• 18×24 inches

Canvas is also available in:

• 24×30 inches
• 30×40 inches

If you would like your portrait on other products such as blankets, apparel or
home decor items, contact us for options and pricing.

Yes.

We can combine multiple pets into a single artwork even when they appear in separate photos.

Our artists regularly work with dogs, cats, birds, rabbits, reptiles, hedgehogs and many other animals.

Email us for personalized options and pricing.

We intentionally use the same model, Scout, in all our custom pet portrait style previews. Keeping the same dog allows you to clearly see how each artistic style transforms the portrait.

Because the subject remains the same, you can easily notice the real differences between styles including color palettes, textures, illustration techniques, lighting, mood and artistic interpretation. Some styles introduce bold colors while others shift to black and white, painterly brushwork, watercolor effects or graphic designs.

Using the same pet makes it much easier to compare styles side by side and imagine how your own pet portrait from photo would look in each artistic style.

Our goal is to help you focus on what truly changes, the artistic transformation of your pet.

By default we do not send previews in order to maintain the fastest delivery time.

However you can request a preview during checkout or by emailing photo@pincelpencil.com.

Please note that requesting a preview may extend the delivery timeline while adjustments are made and approved.

Yes.

Minor adjustments such as color corrections or subtle detail improvements are included.

Major changes such as using a different photo or switching portrait styles require a new order because each style has its own artistic structure and design.

Your purchase includes personal use rights.

This allows you to display the artwork in your home or share it on social media.
For commercial licensing, contact: licensing@pincelpencil.com

Because every portrait is personalized from your photo, returns may be limited.

Please review our Return Policy page
for full details.

A custom pet portrait is an artwork created by an artist using your pet’s photo as reference. The final piece captures your companion’s personality and transforms a simple photo into meaningful artwork.

Yes. Dogs are the most common portraits we create, but our artists work with all kinds of pets including cats, birds and exotic animals.

Absolutely. Cats are wonderful portrait subjects and many of our styles are designed to highlight their unique expressions and personalities.

Every portrait at Pincel Pencil is created by real artists who carefully interpret your pet’s photo. This human touch brings warmth, emotion and artistic character that automated systems cannot replicate.