At Pincel Pencil, every portrait is a custom artwork illustrated by real artists from your pet photo.
Because each piece is created uniquely for you, our production and shipping process differs slightly from standard retail products.
Artwork Creation
Before shipping, our artists carefully create your portrait.
• Artwork preview delivery: 24–48 business hours
• Minor adjustments can be requested after preview approval
Once approved, the artwork moves to production.
Shipping Destinations
Currently we ship to the United States and Europe.
Delivery times depend on the destination.
United States (USA)
All products → 2–8 business days
Continental Europe (EU)
• Posters → 10–30 business days
• Canvas → 2–8 business days
• Frames → 5–20 business days
Ireland
• Posters & Canvas → 10–30 business days
• Frames → 5–20 business days
United Kingdom (UK)
• Posters → 10–30 business days
• Canvas & Frames → 2–8 business days
EFTA Countries (Norway, Switzerland, Iceland & Liechtenstein)
• Canvas → 5–15 business days
• Frames → 5–20 business days
• Posters → 10–30 business days
All orders include fully tracked shipping.
Orders over $100 qualify for free shipping.
Full details are available in our Shipping Policy page.